From Crisis to Compromise: Practical Mediation Techniques for High-Conflict Divorces and Family Law Matters

High-conflict divorce cases can make communication and resolution especially difficult. In “From Crisis to Compromise,” Susan Hinsley explores practical mediation techniques that can help reduce tension, improve communication, and move contentious family law disputes toward resolution. Drawing from crisis intervention and negotiation principles, the article examines tools including active listening, open-ended questions, emotional labeling, paraphrasing, effective pauses, and summarizing—all within the framework of Tennessee Supreme Court Rule 31 mediation.